Shared by Lars

Very good article: if media houses want to continue to sell their content they have to embrace a paradigm shift in how it will be consumed.

Die Presseverlage erhoffen sich von Tablets wie dem iPad ihre Rettung. Doch Gedrucktes einfach digital zu verkaufen, wird nicht reichen: Jetzt braucht es Kreativität. Denn auf den neuen Geräten gibt es plötzlich starke Konkurrenz von Fernsehsendern, Web-Medien und ganz neuen Wettbewerbern.

Shared by Lars

Be honest: are you addicted to the feed?

Bottleneck Thomas Petersen, co-founder and partner of Danish digital creative agency Hello, reflects on the experience and design implications of the exponential growth of information.

“Constantly checking our feeds for new information, we seem to be hoping to discover something of interest, something that we can share with our networks, something that we can use, something that we can talk about, something that we can act on, something we didn’t know we didn’t know.

It almost seems like an obsession and many critics of digital technology would argue that by consuming information this way we are running the danger of destroying social interaction between humans. One might even say that we have become slaves of the feed.

Read full story

The first single from H.P. Mendoza’s new album Elsewhere is Yamanote. Check it out here!

HP Mendoza's Yamanote

Shared by Lars

Will we see more of these public R&D efforts the future to spark innovation?

Mag+ Bonnier R&D, the research unit of Bonnier, the publisher of Popular Science, invited the designers from BERG London on a corporate collaborative research project into the experience of reading magazines on handheld digital devices.

“The concept aims to capture the essence of magazine reading, which people have been enjoying for decades: an engaging and unique reading experience in which high-quality writing and stunning imagery build up immersive stories.

The concept uses the power of digital media to create a rich and meaningful experience, while maintaining the relaxed and curated features of printed magazines. It has been designed for a world in which interactivity, abundant information and unlimited options could be perceived as intrusive and overwhelming.”

Watch video prototype

Shared by Lars

It is disturbing that in Facebook now EVERYONE can view profile information such as who my friends are and what groups I belong to. Facebook now decided to consider this public information and doesn’t allow users to protect this info or only let friends view this.

I’m surprised that this is in line with German data protection laws…

Suchmaschinen dürfen jedes Profil scannen, Anwendungen von Drittanbietern persönliche Details abgreifen – die Standard-Einstellungen bei Facebook präsentieren die Mitglieder-Informationen sehr freizügig. SPIEGEL ONLINE erklärt, wie Mitglieder die Kontrolle über ihre Daten behalten.

Shared by Lars

Da scheinen wohl eher bei den Offline-Kapitalisten von Springer die Sicherungen rausgeflogen zu sein…
Viel Glück mit dem Web-Lokalpresse-Business-Model wünsche ich da nur!

“Sicherungen herausgeflogen”, “Wahnsinn”, “Web-Kommunisten”: Springer-Chef Döpfner und der stellvertretende Chef des “Hamburger Abendblatts” beschimpfen die eigene Branche. Der Geiz des Lesers bedrohe den Journalismus. Dabei ist das WWW gar nicht kostenlos.

Shared by Lars

It all depends what you call a breakthrough…

Donald Norman Donald Norman ’s recent essay Technology First, Needs Last, in which he argues that “design research is great when it comes to improving existing product categories but essentially useless when it comes to new, innovative breakthroughs,” has started a big discussion.

Steve Portigal started the debate with a piece which intends to “to reframe rather than refute” Norman’s argument.
Read article

Nicolas Nova thinks that Norman’s piece reflects “a narrow understanding of what field research about people can convey”. Nova also takes issue with the “distinction between improvement and breakthrough (or what [Norman] calls “revolutionary innovation”).” Perhaps, Nova says,” it’s a framing issue but the notion of a “breakthrough” seems a bit weird when one think about the whole history of technologies. This terms seems more appealing to the marketing/business people than observer of how objects evolved over time.’
Read article

Todd Zaki Warfel writes he “couldn’t disagree more with the content of the [Norman] essay. He singles out both “how Don defines design research” and Norman’s claim that innovations “are invariably driven by the development of new technologies.”
Read article

Nikos Karaoulanis argues that that Norman’s essay “really lends to the argument that design research and especially design thinking is absolutely crucial, if not critical to designing in our time.”
Read article

Adam Richardson says: “I actually agree[s] with much of what he says, though I see the definition of design research he’s using as overly narrow.”
Read article

Check also the comments on each of these pieces.

Shared by Lars
How long until I will be diagnosed with this... (I have my iPhone only for 5 days...)
iPhone Strand Consult suggests that iPhone users are suffering from a form of Stockholm Syndrome–the condition in which the kidnapped begin to show loyalty to their kidnappers.

“Apple has launched a beautiful phone with a fantastic user interface that has had a number of technological shortcomings that many iPhone users have accepted and defended, despite those shortcomings resulting in limitations in iPhone users’ daily lives.”

“When we examine the iPhone users’ arguments defending the iPhone, it reminds us of the famous Stockholm Syndrome–a term invented by psychologists after a hostage drama in Stockholm. Here, hostages reacted to the psychological pressure they were experiencing by defending the people that had held them hostage for six days.”

Read full story

Shared by Lars
Super interesting: customer trust is more impacting than customer satisfaction - but companies only measure satisfaction.
Wer nur die Zufriedenheit seiner Klientel misst, tut nicht genug. Eine weit härtere Währung ist Vertrauen, doch das muss erst erarbeitet werden. Eine Studie zeigt, welche Ketten das meiste Vertrauen genießen - und wen selbst die eigenen Kunden nicht für integer halten.
Shared by Lars
While I agree very much with the premise that mobile UX should be principle-based, these principles are pretty poor and not very actionable. While, for instance, it may be true that users are less committed to smaller screens, it only touches on something secondary. A concluding principle would sound more like: "enable immediate, quick and interruptable mobile interactions" or "small screen interaction need to live up to the ease of use and immediacy of a post-it". I am sure we could find a number of other, more actionable principles.
Mobile keys In a long article on Boxes and Arrows, Dakota Reese Brown suggests an alternative view of the mobile space based on principles rather than isolated tactics.

“Prior to becoming a senior UX designer at Popular Front Interactive, I spent two years as a mobile UX researcher within the Georgia Institute of Technology’s Mobile Technologies Group – a lab tasked with both future-casting and then rapidly prototyping innovative mobile experiences.

As I transitioned from academia to industry, I discovered that while mobile UX was discussed, it wasn’t discussed from the same broad frame of reference that I was used to within the confines of a research-based institution. Although more recent mobile UX conversations I have found myself in have undoubtedly benefited from the ongoing smart phone revolution, overall I still find these conversations to be needlessly driven by tactical adoration and lacking a conscious consensus regarding the fundamental principles of the mobile-user experience.

I do not presume these following principles to be all-inclusive or ultimately authoritative; rather, it is my hope that they are received as an anecdotal summation of my findings that might then spark and contribute to the larger conversation and consensus-building process.”

Here are the principles he proposes:

  1. There is an intimate relationship between a user and their mobile device.
  2. Screen size implies a user’s state. The user’s state infers their commitment to what is on the screen.
  3. Mobile interfaces are truncated. Other interfaces are not.
  4. Design for mobile platforms — the real ones.

Read full story