Expolab design session

Ramon Sangüesa invited to come to the 1st Expolab design session.

We had a very varied crowd there at Citilab. It was very abstract and wide open in the beginning, but after some photo shuffling, interpretation, storytelling and quick and dirty prototyping, we got to some cool results – AND has been a lot of fun!

Find out more what this was all about: http://expolab.net/eng/

And here some photos of the session.

January 16, 2010 | larsst | No Comments »

IDEA 2009: Social and experience design

IDEA 2009 The IDEA Conference took place in Toronto on September 15-16, with a focus on social experience design. Boxes and Arrows, in collaboration with the IA Institute, brings recordings of most conference talks.

Day one
- The impact of social models – Luke Wroblewski
- Social spaces online: lessons from radical architects – Christina Wodtke
- Making virtual worlds: games and the human for a digital age – Thomas Malaby
- User experience as a crucial driver of social business design – Jeff Dachis
- Bare naked design: reflections on designing with an open source community – Leisa Reichelt
- Does designing a social experience affect how we party? Of course it does! – Maya Kalman
- The information superhighway: urban renewal or neighborhood destruction? – Mary Newsom

Day two
- Innovation parkour – Matthew Milan
- The art and science of seductive interactions – Stephen Anderson
- Social design patterns mini-workshop – Christian Crumlish & Erin Malone
- If you build it (using social media), they will come – Mari Luangrath
- The bawn of perfect products – Tim Queenan
December 1, 2009 | Experientia | Comments Closed

Social media ‘could transform public services’

Eyewire Social media could transform the UK National Health Service and other public services in the same way that file-sharing changed the music industry, a conference has heard.

“Growing use of tools, such as Facebook and Twitter, offered an opportunity to reinvent services, delegates heard.

The MyPublicServices event debated ways to harness these conversations, many of which are critical, to make services better and more inclusive.

If this was not done, many services would be undermined, speakers said. “

Make sure to check the related links on the right for some innovative examples of people-driven public services.

Read full story
November 30, 2009 | Experientia | Comments Closed

The human factor

Doctors NESTA, the UK’s National Endowment for Science, Technology and the Arts, has published a 45-page discussion paper on how transforming healthcare to involve the public, i.e. the creation of people-powered public services, can save money and save lives.

The National Health Service (NHS) needs to save £15 billion to £20 billion over the next few years. This paper argues that these savings could be achieved through radical patient-centred service redesign and more effective approaches to public behaviour change. However, these approaches are difficult to develop within the existing health service.

NESTA’s experience of working with leading companies and developing projects in healthcare demonstrates that radical new ways of innovating that give genuine power to frontline staff, patients and the public are necessary to make these approaches widespread. This would unlock the savings we need and improve the nation’s health.

Download paper
November 9, 2009 | Experientia | Comments Closed