Shared by Lars

Be honest: are you addicted to the feed?

Bottleneck Thomas Petersen, co-founder and partner of Danish digital creative agency Hello, reflects on the experience and design implications of the exponential growth of information.

“Constantly checking our feeds for new information, we seem to be hoping to discover something of interest, something that we can share with our networks, something that we can use, something that we can talk about, something that we can act on, something we didn’t know we didn’t know.

It almost seems like an obsession and many critics of digital technology would argue that by consuming information this way we are running the danger of destroying social interaction between humans. One might even say that we have become slaves of the feed.

Read full story

The first single from H.P. Mendoza’s new album Elsewhere is Yamanote. Check it out here!

HP Mendoza's Yamanote

Fable David Travis has written a fable that “follows a young man’s journey as he discovers the three secrets of user-centred design”.

“Many years ago, I read a book by Kenneth Blanchard & Spencer Johnson called The One Minute Manager. The book is an allegory about good versus bad management. It describes the journey of a young man who wants to learn how to become an effective manager.

Sitting at home one day, I found myself musing on what Blanchard & Johnson would have to say about user-centred design. Like management, user-centred design is ostensibly simple, yet when it comes to great user experiences many people do it incorrectly. And as with management, there are some simple but powerful rules.

This fable is the result of my thinking. I’ve retained the narrative structure of The One Minute Manager and if you know the book there are some other similarities you’ll discover. But above all, it’s a simple description of the secrets of user-centred design. I hope you en- joy it, apply it and pass it on.”

Download the booklet

Fable David Travis has written a fable that “follows a young man’s journey as he discovers the three secrets of user-centred design”.

“Many years ago, I read a book by Kenneth Blanchard & Spencer Johnson called The One Minute Manager. The book is an allegory about good versus bad management. It describes the journey of a young man who wants to learn how to become an effective manager.

Sitting at home one day, I found myself musing on what Blanchard & Johnson would have to say about user-centred design. Like management, user-centred design is ostensibly simple, yet when it comes to great user experiences many people do it incorrectly. And as with management, there are some simple but powerful rules.

This fable is the result of my thinking. I’ve retained the narrative structure of The One Minute Manager and if you know the book there are some other similarities you’ll discover. But above all, it’s a simple description of the secrets of user-centred design. I hope you en- joy it, apply it and pass it on.”

Download the booklet

Social bank The banking industry is missing out on a huge opportunity to transform itself from a transactional model to an engagement model, writes social media strategist Jay Deragon on AlwaysOn.

“Think about what lies within the system of banking: people and businesses. Now, do banks do anything to “connect” people and businesses to facilitate transactions amongst and between people and businesses? When was the last time your bank actually helped you do the following:

  1. Solve a problem not having to do with a transaction
  2. Introduced you or your business to others who may need your product or service
  3. Provided you with new information or knowledge that helped you or your business be more productive
  4. Helped you or your business grow revenue, besides lending money for you to do it yourself
  5. Helped you find relevant and relative resources that you need

The answer to these questions is a bank simply doesn’t do any of these things, at least not consistently and as a regular part of their relations with customers.”

Read full story

Shared by Lars

Will we see more of these public R&D efforts the future to spark innovation?

Mag+ Bonnier R&D, the research unit of Bonnier, the publisher of Popular Science, invited the designers from BERG London on a corporate collaborative research project into the experience of reading magazines on handheld digital devices.

“The concept aims to capture the essence of magazine reading, which people have been enjoying for decades: an engaging and unique reading experience in which high-quality writing and stunning imagery build up immersive stories.

The concept uses the power of digital media to create a rich and meaningful experience, while maintaining the relaxed and curated features of printed magazines. It has been designed for a world in which interactivity, abundant information and unlimited options could be perceived as intrusive and overwhelming.”

Watch video prototype

Shared by Lars

It is disturbing that in Facebook now EVERYONE can view profile information such as who my friends are and what groups I belong to. Facebook now decided to consider this public information and doesn’t allow users to protect this info or only let friends view this.

I’m surprised that this is in line with German data protection laws…

Suchmaschinen dürfen jedes Profil scannen, Anwendungen von Drittanbietern persönliche Details abgreifen – die Standard-Einstellungen bei Facebook präsentieren die Mitglieder-Informationen sehr freizügig. SPIEGEL ONLINE erklärt, wie Mitglieder die Kontrolle über ihre Daten behalten.

ThingM Mike Kuniavsky of ThingM was a speaker at XD Forum, Intuit’s internal user experience design conference, last week. His half-hour talk focused on the relationship between ubicomp devices and services.

The talking points and slides can be downloaded from his blog, Orange Cone.

Shared by Lars

Da scheinen wohl eher bei den Offline-Kapitalisten von Springer die Sicherungen rausgeflogen zu sein…
Viel Glück mit dem Web-Lokalpresse-Business-Model wünsche ich da nur!

“Sicherungen herausgeflogen”, “Wahnsinn”, “Web-Kommunisten”: Springer-Chef Döpfner und der stellvertretende Chef des “Hamburger Abendblatts” beschimpfen die eigene Branche. Der Geiz des Lesers bedrohe den Journalismus. Dabei ist das WWW gar nicht kostenlos.

Shared by Lars

It all depends what you call a breakthrough…

Donald Norman Donald Norman ’s recent essay Technology First, Needs Last, in which he argues that “design research is great when it comes to improving existing product categories but essentially useless when it comes to new, innovative breakthroughs,” has started a big discussion.

Steve Portigal started the debate with a piece which intends to “to reframe rather than refute” Norman’s argument.
Read article

Nicolas Nova thinks that Norman’s piece reflects “a narrow understanding of what field research about people can convey”. Nova also takes issue with the “distinction between improvement and breakthrough (or what [Norman] calls “revolutionary innovation”).” Perhaps, Nova says,” it’s a framing issue but the notion of a “breakthrough” seems a bit weird when one think about the whole history of technologies. This terms seems more appealing to the marketing/business people than observer of how objects evolved over time.’
Read article

Todd Zaki Warfel writes he “couldn’t disagree more with the content of the [Norman] essay. He singles out both “how Don defines design research” and Norman’s claim that innovations “are invariably driven by the development of new technologies.”
Read article

Nikos Karaoulanis argues that that Norman’s essay “really lends to the argument that design research and especially design thinking is absolutely crucial, if not critical to designing in our time.”
Read article

Adam Richardson says: “I actually agree[s] with much of what he says, though I see the definition of design research he’s using as overly narrow.”
Read article

Check also the comments on each of these pieces.